Status: May 2026

1. GENERAL TERMS AND CONDITIONS WITH CUSTOMER INFORMATION

Table of Contents

1.     Scope

2.     Conclusion of Contract

3.     Right of Withdrawal

4.     Prices and Payment Terms

5.     Delivery and Shipping Conditions

6.     Granting of Usage Rights for Digital Content

7.     Retention of Title

8.     Liability for Defects (Warranty)

9.     Applicable Law

10.  Alternative Dispute Resolution

1) Scope

1.1 These General Terms and Conditions (hereinafter "GTC") of Laura Herbella, operating under the brand "Compass for Cancer", Trader License No. 1514147, Dubai, United Arab Emirates (hereinafter "Seller"), apply to all contracts for the provision of digital content concluded by a consumer (hereinafter "Customer") with the Seller concerning the products displayed in the online shop.

1.2 For contracts concerning the provision of digital content, these GTC apply accordingly, unless otherwise stipulated. Digital content within the meaning of these GTC refers to data created and provided in digital form, in particular e-books and digital work materials.

1.3 A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

2) Conclusion of Contract

2.1 The product descriptions contained in the online shop do not constitute binding offers on the part of the Seller, but serve to enable the Customer to submit a binding offer.

2.2 The Customer can submit the offer via the online order form integrated into the online shop. After placing the selected products in the virtual shopping cart and completing the electronic ordering process, the Customer submits a legally binding contractual offer by clicking the button that concludes the order process.

2.3 The Seller can accept the Customer's offer within five days:

·       by sending the Customer a written order confirmation or an order confirmation by email, with the receipt of the order confirmation by the Customer being decisive in this respect, or

·       by providing the Customer with the ordered digital content, or

·       by requesting payment from the Customer after placing the order.

If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives first occurs. The period for acceptance begins on the day after the Customer sends the offer and ends at the end of the fifth day. If the Seller does not accept the offer within this period, this is deemed a rejection.

2.4 If PayPal is selected as the payment method, payment processing is handled by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal User Agreement, viewable at https://www.paypal.com/de/legalhub/paypal/useragreement-full. If PayPal is selected, the Seller declares acceptance of the offer at the time the Customer clicks the button that concludes the order process.

2.5 If Klarna is selected as the payment method, payment processing is handled by Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden. The available Klarna payment options (e.g., installment purchase, invoice purchase, direct debit) are displayed during the order process. Klarna's terms of use apply, viewable at https://www.klarna.com/de/nutzungsbedingungen/.

2.6 If a payment method offered via Shopify Payments is selected (credit card, debit card, Apple Pay, Google Pay, SEPA), payment processing is handled by Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland. Further information can be found at https://www.shopify.com/legal/terms-payments-de.

2.7 The contract text is stored after the conclusion of the contract and sent to the customer by email.

2.8 Order processing is carried out by email. The Customer must ensure that the provided email address is correct and that emails can be received, especially if SPAM filters are activated.

3) Right of Withdrawal

Consumers generally have a right of withdrawal. Further information can be found in the Seller's separate withdrawal policy (see section 3 of these legal texts).

4) Prices and Payment Terms

4.1 The stated prices are total prices. Value-added tax will be shown in accordance with the applicable legal provisions. No shipping costs are incurred, as only digital content is offered.

4.2 For customers outside the European Union and Switzerland, additional costs may arise in individual cases (e.g., transfer fees, exchange rate fees), which are not the responsibility of the Seller and must be borne by the customer.

4.3 The available payment methods are: PayPal, Klarna, credit card, debit card, Apple Pay, Google Pay, and SEPA direct debit. The specifically available methods are displayed during the order process.

5) Delivery of Digital Content

5.1 Digital content (e-books, work materials) is provided immediately after payment receipt via email with a personal download link to the email address provided by the customer.

5.2 Physical delivery or self-collection is not possible, as only digital products are offered.

6) Granting of Usage Rights for Digital Content

6.1 The Seller grants the Customer a non-exclusive, geographically and temporally unrestricted right to use the provided digital content exclusively for private, non-commercial purposes.

6.2 Passing on the content to third parties, creating copies for third parties, publishing, reproducing, or commercial use is not permitted unless the Seller has expressly given written consent for such use.

6.3 The grant of rights only becomes effective when the Customer has paid the owed remuneration in full.

7) Retention of Title

Insofar as the Seller makes an advance payment, it retains all rights to the provided content until full payment of the purchase price owed.

8) Liability for Defects (Warranty)

8.1 Unless otherwise stipulated in the following provisions, the statutory provisions of applicable law shall apply.

8.2 The limitation period for claims for defects in digital content is two years from the provision of the digital content.

8.3 The preceding provisions do not apply to claims for damages by the Customer or in cases where the Seller has fraudulently concealed a defect.

8.4 Customers are requested to report defects in provided digital content (e.g., faulty download links, damaged files) immediately to info@compassforcancer.com.

9) Applicable Law

9. Applicable Law

For all legal relationships between the Seller and the Customer, the law of the United Arab Emirates shall apply, excluding the UN Convention on Contracts for the International Sale of Goods.

For consumers, this choice of law only applies insofar as it does not restrict the protection afforded by mandatory provisions of the state in which the consumer has their habitual residence.

10) Alternative Dispute Resolution

The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. The Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

2. RIGHT OF WITHDRAWAL & WITHDRAWAL FORM

A. Right of Withdrawal

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

For contracts for the provision of digital content not supplied on a tangible medium, the withdrawal period is fourteen days from the day of the conclusion of the contract.

Compass for Cancer

Laura Herbella
Trader License No. 1514147
Dubai, United Arab Emirates

E-mail: info@compassforcancer.com

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement (e.g., by email or letter). You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in no event will you incur any fees as a result of such reimbursement.

Exclusion of the right of withdrawal for digital content

The right of withdrawal expires prematurely for contracts for the supply of digital content if we have begun with the performance of the contract after you have:

·       expressly consented that we begin with the performance of the contract before the expiry of the withdrawal period, and

·       confirmed your knowledge that you lose your right of withdrawal by consenting to the commencement of the performance of the contract, and

·       we have provided you with a confirmation of the contract on a durable medium.

B. Model Withdrawal Form

To: Compass for Cancer

Laura Valeria Herbella
Trader License No. 1514147
Dubai, United Arab Emirates

Email: info@compassforcancer.com

I/We hereby revoke the contract concluded by me/us for the purchase of the following digital product:

Ordered on: ____________________

Name of consumer(s)

Address of consumer(s)

Signature (only for communication on paper)

Date