FAQ
Frequently Asked Questions
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How long will it take for my order to be delivered?
The delivery time depends on your location and the shipping option you have chosen.
We typically ship within 1-2 business days of receiving your order, and delivery usually takes 4-10 business days. However, in some cases, it may take longer if there are delays with shipping or customs.
Can I cancel or change my order after I have placed it?
If your order has not yet been shipped, you can cancel or change it at any time by emailing or calling us. However, if your order has already been shipped, we can no longer cancel or change it.
What happens if the ordered product arrives damaged or defective?
If the product you ordered arrives damaged or defective, please contact us within 24 hours of receiving it. We will investigate the problem and offer you a refund or replacement.
Can I return my order if I am not satisfied with the product?
Yes, you can return your order within 14 days of receipt if you are not satisfied with the product. Please contact us to arrange the return. Please note that the product must be unused and in new condition to be eligible for a return.